Ebbenstone: Transforming In-Home Senior Care Agencies
Ebbenstone: Transforming In-Home Senior Care Agencies
Mar 29, 2024
As the demand for in-home senior care continues to rise, agencies face significant challenges recruiting and retaining qualified caregivers. Enter Ebbenstone, a cutting-edge app designed by homecare professionals for homecare professionals. Let’s explore how Ebbenstone revolutionizes industry and alleviates the stress faced by agencies.
The Ebbenstone Solution
Recruitment Funnel for Caregivers
Ebbenstone introduces a digital caregiver recruitment funnel. Here’s how it works:
Automated Screening of Caregivers and CNAs:
Applicants complete a fun interactive automated screening process.
Ebbenstone ensures that only qualified candidates proceed to the next step.
Automated Contact Creation:
All contact information is seamlessly integrated into the Ebbenstone Platform, caregiver information is stored along with their contact information in one convenient location for easy access and review.
Real Time Notifications When Caregivers and CNAs submit their application:
Appropriate managers are notified as soon as a qualified applicant submits their application. This way you can contact them immediately to better your chances of recruiting them.
Scheduling Functionality:
Agencies can schedule interviews seamlessly, reducing no-shows and streamlining the hiring process. The caregiver is taken to a calendar where they can schedule an interview that suits them from the times you make available. Add Google meet or zoom options and you can dramatically increase your recruitment results.
Applicant Surveys
Ebbenstone surveys allows your agency to gather essential information about the applicants’ skills, availability, and preferences.
Agencies gain insights into each candidate’s suitability for specific roles.
Automated Sequences for Hiring and Onboarding
Interview Process: SMS and email reminders keep applicants engaged, reducing the chances of missed interviews.
Automatically engage with previous applicants:
Automated sequences allow you to keep in the forefront of caregivers who have taken shifts with other agencies. Automated SMS and email sequences are sent to inactive caregivers that are “reassign able” and “rehire able”. This way as soon as a caregiver needs a shift they contact your agency, because you become the agency of choice through your own custom branding and messaging.
Balancing Caregiver Recruitment and Client Acquisition
Ebbenstone bridges the gap between recruitment and client acquisition.
Agencies can focus on marketing while knowing that their staffing needs are met. Before meeting with a new prospective client your marketer can check the recruitment pipeline, your recruiters can check your new client acquisition pipeline to help the entire staff keep up to date in real time as to activity.
Caregiver Retention
By addressing the biggest complaints caregivers have regarding communication Ebbenstone reduces caregiver turnover rates.
Agencies can retain experienced caregivers, providing consistent and high-quality care.
But there is so much more:
No Call No Show Blast:
In emergencies, agencies can instantly contact all available caregivers via their smartphones with the touch of a button.
Shift Filling Notifications:
Once a shift is filled, all caregivers receive notifications, ensuring transparency and efficient communication.
Time Sheet Management:
Say goodbye to time sheet hassles—Ebbenstone simplifies the process. Get your time sheets turned in by Monday mornings 9am.